When I hover over the program I see a white screen, when I click on the program, nothing happens. Click on the program, splash screen comes up, then disappears. I am beginning to think that, due to the age of the switcher (4+ years old) that the switcher may be failing. The ATEM setup app worked fine and recognized the switcher via Ethernet and USB connection. No matter what switch I had between the ATEM switcher and the computer, the control app would not recognize the device. I also tried a Windows computer without success. I tried a 10/100 switch and Gigabit switch, changed Cat6 cables, and removed all other devices from the switches. The only way I could connect the software control to the switcher was if I used a direct Ethernet cable between a Mac Mini and the switcher. Firmware is up to date (8.6) and has been running well in our network until yesterday. Using an ATEM Production Studio 4k that we have had for a few years.
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